Privacy Policy

We may collect information that individuals voluntarily provide to us, including name, email address, telephone or mobile number, mailing address, and information submitted through website forms.

This may include information necessary to provide or coordinate Enabling Technology, Assistive Technology, home modification, consultation, installation, training, customer support, or other services, as well as communications between the individual and Enabling Technology Solutions.

Our website may also automatically collect ordinary technical information such as browser and device information, IP address, pages visited, and similar website usage information.

We may use the information we collect to:

• Respond to inquiries
• Coordinate and provide services
• Schedule consultations, installations, training, and appointments
• Send service-related notifications
• Provide customer support
• Operate and improve the website and services
• Maintain business and service records
• Meet applicable legal, contractual, billing, and regulatory requirements

When an individual provides a mobile number and opts in to SMS communications, Enabling Technology Solutions may use that number to send customer-care and service-related messages, including appointment scheduling, appointment reminders, consultation coordination, installation coordination, service updates, and customer support communications.

Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties or affiliates for their marketing purposes.

Service providers may process information solely as necessary to provide communications or services on behalf of ETS, subject to appropriate protections, but this does not permit them to use SMS opt-in information for their own marketing.

You may reply STOP to an SMS message at any time to opt out of receiving further SMS communications, and you may reply HELP for assistance. Message frequency varies, and message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing or receiving services from ETS.

For more details, please review our SMS Terms and Conditions.

Enabling Technology Solutions does not sell personal information. Information may be disclosed to service providers performing services on behalf of ETS, when necessary to provide requested services, or when required by law.

SMS opt-in information and consent are not shared with third parties for marketing or promotional purposes.

ETS uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Information is retained as reasonably necessary to provide services, meet contractual or legal requirements, resolve disputes, and maintain appropriate business records.

Individuals may contact ETS to request corrections or ask questions about information we maintain about them, subject to applicable legal and record-retention requirements.

To stop receiving SMS communications, reply STOP to any message at any time. For other requests, please contact us using the information provided in the Contact Information section below.

Our website is not intended to independently collect personal information directly from children without appropriate authorization from a parent, guardian, or other legally authorized person.

ETS may update this Privacy Policy from time to time. The effective date shown at the top of this page will be updated when changes are made. We encourage you to review this page periodically.